Review Guidelines

Reviews are important to us at Dog Owners Guide. Not only do they help other dog owners make informed decisions when discovering dog friendly places across the UK, while also providing businesses with valuable feedback that can help them improve.

Whilst we value every contribution, we also want to ensure Dog Owners Guide remains a safe, trustworthy and helpful platform for everyone. Please follow these guidelines when submitting a review:

Keep your reviews current

Please write about experiences from the last 12 months. Businesses can change over time, so recent reviews are the most helpful.

Reviews must be non-commercial

Reviews should not contain promotional content, advertising, affiliate links or marketing messages.

Be relevant and helpful

Your review should help other dog owners understand what to expect. Useful details might include dog treats, water bowls, dog welcome packs, suitability for different breeds, parking, accessibility, outdoor space and overall dog friendliness.

Avoid wider social commentary

Please do not use reviews to discuss politics, religion, ethics or other unrelated social issues.

Accommodation reviews

If reviewing accommodation, please only review your experience after check-in. Reviews based solely on booking, enquiries or pre-arrival communication will not be approved.

Keep it family friendly

Reviews must not contain profanity, offensive language or inappropriate content. Content that breaches these guidelines may be removed.

Protect personal information

Do not include sensitive personal information such as surnames, financial details, passwords, codes, phone numbers or private addresses.

Share original experiences

Reviews should relate directly to the place being reviewed and be based on your own genuine experience.

Can't find the place you visited on Dog Owners Guide? You can add a dog friendly place to the directory and help other dog owners discover it too.

Remain unbiased

Business owners, employees and anyone directly affiliated with a business should not review their own business or competing businesses.

First-hand experiences only

Only review places you have personally visited. Reviews based on second-hand information or hearsay will not be approved.

Write meaningful reviews

Reviews should provide enough detail to be useful to other dog owners. Reviews containing fewer than 100 characters will not be approved.

Keep reviews fair and factual

You're welcome to share both positive and negative experiences, but reviews should be fair, factual and based on what you personally experienced. Avoid accusations, speculation or claims about a person or business that you cannot substantiate. We reserve the right to reject or remove reviews that don't meet these guidelines, or that we believe are fraudulent, misleading or submitted with the intention of unfairly damaging a business.

Need help with a review?

If you're a business owner with a question about a review, or you've spotted a review that you believe breaches these guidelines, please get in touch with us.

Help us keep Dog Owners Guide useful

These guidelines help us keep reviews genuine, relevant and useful for dog owners across the UK. We reserve the right not to publish, or to remove, reviews that don't meet these guidelines.

Know a brilliant dog friendly place that's missing from Dog Owners Guide? You can add a dog friendly place to the directory and help other dog owners discover it too.